Hello Everyone,
I need some info about how the connection between CheckMK nd Servicenow works.
We have configured the checkMk plugin to send the alerts to our service-now and create an incident.
which works absolutely fine.
Now i am trying to auto assign the tickets to different groups depending on the codes in short description.
How should i do that.Do i set up a business rule ? or anything else?
Please guide me your guidance is apprectiated.
Thanks in Advance,
Renu.
