How far I can go back to view transaction logs
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09-22-2016 05:26 PM
Hi folks,
Does anyone know how far I can trace back on transaction logs in the system?
based on https://community.servicenow.com/thread/224188?q=transaction%20logs is it 30 days?
Thanks in advance.
George
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09-23-2016 08:26 AM
George, It depends on what type of logs and on your instance configuration. This article shows the default settings http://wiki.servicenow.com/index.php?title=Viewing_System_Logs#gsc.tab=0
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09-23-2016 08:32 AM
Hi George,
It looks like 7 days out of box using table rotations.
I've used this in the past anyway.
This article adds on to Ian's response.
http://wiki.servicenow.com/index.php?title=Table_Rotation#gsc.tab=0