How I can enable AI Search for $knowledge.do page ?

Lien Nguyen
Giga Guru

I have a request to enable AI search for Knowledge search, that iframe to $knowledge.do

What I can do ? Please help me

Lien
1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

We can't edit the $knowledge.do page. So if enabling AI search does not have the effect you are after: not possible.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

4 REPLIES 4

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

We can't edit the $knowledge.do page. So if enabling AI search does not have the effect you are after: not possible.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

So when AI search was enabled, If it not auto affected to $knowledge.do => it will be not possible enable ?

Lien

Yes.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thanks you so much

Lien