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07-23-2023 07:47 PM
I have a request to enable AI search for Knowledge search, that iframe to $knowledge.do
What I can do ? Please help me
Solved! Go to Solution.

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07-23-2023 09:30 PM
Hi there,
We can't edit the $knowledge.do page. So if enabling AI search does not have the effect you are after: not possible.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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07-23-2023 09:30 PM
Hi there,
We can't edit the $knowledge.do page. So if enabling AI search does not have the effect you are after: not possible.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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07-23-2023 11:13 PM
So when AI search was enabled, If it not auto affected to $knowledge.do => it will be not possible enable ?

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07-23-2023 11:19 PM
Yes.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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07-24-2023 12:24 AM
Thanks you so much