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05-03-2018 07:23 AM
Hi All,
I am executing a report using UI action. What the URL I am using is having DEV instance address. If I commit the changes to Prod then will it work ?
How URL will get update to Prod address?
Do we have such facility so set dynamic URL (any instance like dev, test or prod) ?
How I could set the url so that it will work for any instance?
Please help. Thanks.
Solved! Go to Solution.

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05-03-2018 07:27 AM
Is your UI Action just redirecting to a report? if so, you should be able to keep the DNS part out of the URL completely. For example, instead of redirecting to "https://myinstance.service-now.com/some_page.do", you can just redirect to "/some_page.do", which will work in all environments.

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05-03-2018 07:27 AM
Is your UI Action just redirecting to a report? if so, you should be able to keep the DNS part out of the URL completely. For example, instead of redirecting to "https://myinstance.service-now.com/some_page.do", you can just redirect to "/some_page.do", which will work in all environments.

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05-03-2018 07:38 AM
Thanks Jon for you quick reply.