Hi,in CSM portal - after clicking on "Request Something" below(2nd screenshot) category page open with all categories:I have a requirement to show only 1 category and hide 1 category and its child categories.how to hide a category(MS Test Offering ||...
Hi, I have a requirement to make the Demote major incident and Reject Major incident candidate visible even when the ticket is resolved. I was able to make it visible but it is also visible to itil users. I wanted to make it visible to users with ma...
Hi, I am trying to populate a pivot table in UI Builder with data resources, however there doesn't seem to be documentation related to JSON data format for pivot tables. I've already built something like this: These are what I learned from trials an...
Hi, While trying to debug the business rules script the script debugger is not responding. I have placed the code in business rules > script pane. The condition is placed to trigger business rule is implemented 'after database Insert' on 'live_messag...
Hello everyone, I have been trying to solve a problem we are having for a while. It is very tedious to try and go through and consume every consumable item that goes out on an RITM. I would like to be able to automate consumption with the flow for th...
Hello Folks,ServiceNow new release Washington D.C provides plenty of new updates for us. One of it is enhanced Background script with first class editor. Initially we used thrid party tools like SNUtils for scripting suggestions. Now ServiceNow new r...
Hello All,I'm having difficulty showing Approval Summarizer on a record when it goes for approval.I changed the workflow for CAM from Authorizing Officials to System Owner but when I impersonate System Owner, the same view does not appear as when I i...
I am currently going throught the Developer courses where you build the NeedIt app and I cannot find in any course, where or how to create a NeedIt Task for the NeedIt request. Just to be clear, I know how the flow designer works and how you can crea...
Hi all, Can we send images from ServiceNow to Slack using 'Post Actionable Message' subflow? I can't find any way to do it
My orgs leadership is interested in pushing LinkedIn learning through our employee center. The Linkedin Learning metrics show low use if I understand correctly. We have a knowledge manager who could curate these videos into articles, but it seems lik...
Hi All, I want to display Virtual Agent Topis while typing in the Chat BoxFor example, if I type "Email Issue" then I want to display all email related Topics in the
Hi:Currently in cms, I have the following script which links to the project form in ess:template.print('<p>You may click <a href="https://' + gs.getProperty('instance_name')+ '.service-now.com/tech/tech_project.do?uri=pm_project.do?sys_id=' + current...
Hello, In Microsoft Teams when I look at a user's information, I can see how far ahead or behind my time zone they are. Here's a screenshot from Teams showing what I mean: Is there any way of showing something similar in ServiceNow when you look at ...
Hi all, I have a requirement where I need to create a notification before one day of SLA breaches. Please provide me with the steps of how can we achieve this. Thanks,Amol
Hi,Is there any way to make the Lane's title in Visual task board to be from Left to Right instead of Right to Left?I installed a language plugin and in this language the write from left to right and whenever i change to this language the titles stay...
