Hi,I have a scenario where I have two variables'Printer Category' which is a Select Box, and'Printer Package' which is referencing the table 'u_printer_request_package'.Now I am asked, if I select 'Home Use' from 'Printer Category', I should be able ...
Hello Community, I want to know about the difference between the assignment & matching rules in ServiceNow.
Hi, I’m trying to open a popup by clicking the 'Add' button using a custom UI click component on Service Portal, but ServiceNow isn't able to retrieve the component. Is there any solution for this? Additionally, I need to fill out the popup and click...
Hi, I am trying to validate an RITM generated by submitting an order on the Service Portal and checking it in the RITM table in the native UI. I tried opening an existing record but had no luck. Is there any solution for this?
Inn Item designer-> in questions when I select type- as attachment-> then this type of attachment I am able to see. But Want paper Icon Attachment. How to do that please suggest. Thank You
Hello, I am working on automation and wish to rate a knowledge article I have published. Is there a way to interact with the star rating in ATF?
Hi,I have a requirement where I have to make text "Required Information" in red color font which is used in record producer form. I have to make in a such a way that it should reflect in all portals(ex- CSM, ESC..) Any suggestions ? Thanks in Advance...
Turn off the notifications to all userswith a script.GlideRecord
Hi, we are experiencing very slow load times on opening the case form: sn_customerservice_case. It is only on the case table and we have have related lists to load on request. These load times of the form range but on average are 20 seconds plus. I h...
We are using the "Create AD Object" to created AD groups. I have been unable to populate the "ManagedBy" field. Has anyone tried this? How were you able to populate that field in AD?Thank you,
Hi Team, On clicking Order Now button on Employee Centre Portal it shows Order Confirmation pop-up. Requirement is to update requested for field, it show list only active accounts and name should not be active.Please help.
Is anyone able to explain what these "i" icons mean, please? How do they differ from those marked with a green icon.
I've created one survey from the scratch (created template and added that template in the survey). Now I want to trigger that survey to particular 4 users on 5th of every month. While checking trigger condition in the given suevry module, I'm not get...
Get all the incidents, count of all the incident states like how many new and work in progress and on hold and on resolved and on closed???Please need help
Hello Experts,I am trying to make text bold it is working but what I am looking for is I want only service to be bold but instead it is giving me whole print as bold. Any suggestions how do i rectify itIn email script using this template.print("Here ...
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