Hi All , I have a requirement where we have a field(reference) call BU on Case form. For a specific view (manager) on Case I want the BU search to display filtered values available for selection/Lookup using list . I want to filter out 4 BUs from the...
Hello, My organization uses the following format for policies and procedures. Is it possible to use multilevel numbering using the out of the box formatting tools in ServiceNow?
Hi,I am planning to do a CAD Certification.1. How I Can Get a Coupon Code?2. How I Can Register?Can you help me with those Questions, please?Regards,Triveni
Has anyone downloaded the new devleoper workspace? its pretty neat but I run on Dark Mode and I am having trouble viewing some of the titles. Is there any fix to this right now? If not, it would be great for an update to support Dark Mode better.
I am using the Document Template App and trying to create a Document Template Script to return the HTML format of a Requested Item's description into a HTML Document. (function runTemplateScript(target /*GlideRecord for target task*/, docTemplate /*...
I've given various IT staff the user_admin role so they can update user groups but I've noticed they're also able to give themselves the admin role. How can I prevent this?I've tried changing the Read rule on the sys_user_role table to only include t...
If user update "Assignment group" field and save, ServiceNow should automatically pick one member of the group with minimum incident ticket assigned and set the user in "assigned to" field Please show step wise.
I have created a database view which works really well in a report. Linking together the sc_req_item, sc_item_option_mtom, and sc_item_option tables in an effort to see RITMs and the values entered in their variables. I have a request to try to cr...
Hi All, I have created a report on alm_asset table and i tried to bring the Configuration Item.operating sytem field onto the report, but the field is showing empty values, but when i go to the Asset record and dot walk the configuration item field a...
(function isAllowed() { var gr = new GlideRecord('sys_user'); gr.addQuery('sys_id', 'sysparm_user'); gr.addQuery('active', 'true'); gr.addQuery('sso_source', gs.getProperty('*SOME PROPERTY*')); gr.query(); if (gr.hasNext()) { ...
Hello, My co-workers are getting the following error when Fulfilling Requested Items: "Cannot set the Run-As field to an admin user as a non-admin user". I am not sure how to correct this issue. This is the business rule that is causing the error me...
Please see my application (function overrideView(view, is_list) { if (gs.getUser().hasRole("x_1316384_register.tickets_user")) answer = "User"; // set the new view to answer if (gs.getUser().hasRole("x_1316384_register.tickets...
Hi Community, I have a requirement to add a user criteria for employees that have certain parameters in their job titles to restrict certain catalogue items to only those members of staff. As this is a field on the user table itself and not another r...
Is it possible to have a filter in a report to check e.g. all the requests created by users belonging to a certain group?
we have a order guide in which we start receiving this error"Unique Key violation detected by database ((conn=667111) Duplicate entry 'd6afc13187dcce10dabf4269cebb353d' for key 'PRIMARY')"" At the beginning of the troubleshot we thought this could ...
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