email script
Hi Guys , I need to send notifications to user and its manager when user is active and only to user if user is inactive once in a day , can someone guide me on that please how shall I proceed ? thanks!!!
Forum Posts
Integration issue
Hi Everyone, i am facing issue in integration aruba where model details manufaturer is not population .please help Thanks
Security restricted: Write operation against ----Cross-scope access policy
Hi All, I have done a custom application and it has one table.Now I am trying to update the value in the custom application table from the Global application but I am getting this errorSecurity restricted: Write operation against 'x_93513_monday_moda...
How to do the Jira to ServiceNow integration using SOAP method ?
Hi Experts Please any one can assist how to do the Jira to ServiceNow integration using SOAP method ?Thanks in advance.
Help with Script - Trigger approval reminder email in every 3 Business days till 30 Buisness Days
Dear Team, I have a requirement to trigger an approval reminder email to approver in every 3 Business days and continue to trigger till 30 Business Days if no approver not approves the respective RITM, if RITM not approved/rejected till 30th day, the...
SCCM connection issue
Evening folks, We have just moved our SCCM connection to test and running a test load 20 records fails with an error of Cannot invoke "java.util.Map.keySet()" because "this.fImportSourceFields" is null. This has worked fine in dev. I assume something...
Inbound email action
Hi Team I have below requirementAutolog Leaver and FTC Emails into ServiceNow Tickets Emails are recevied from HR for leavers, we would like to auto log these into ServiceNow.The emails would be sent from XYZ.Leavers@example.comI have attached an exa...
Resolved! Unable to delete dashboard tabs even if I have Admin/pa_admin and Dashboard admin role.
We have a Dashboard and we are not able to delete its Tabs of this Dashboard even if I have Admin/pa_admin and Dashboard_admin role. Delete ACL is checking that user should have role as Admin/ pa_admin or Dashboard Admin and interestingly even after ...
What does the message 'address rejected: user unknown in virtual alias table' mean?
Hello experts,We encounter a scenario wherein the outbound email is not being sent to a particular user. When checking on the logs, it mentioned about 'Bouncing email address' and when I traced to Bouncing email address logs, I can see that it was un...
Hello Everyone, MID Server 3DES Support
Our records indicate that your noted instance(s) use MID Server with SSH-based Discovery and/or SSH-based integrations. As part of the Now Platform® Xanadu release, MID Servers with SSH-based Discovery and/or SSH-based integrations will no longer acc...
How To Put Scripted Timer In Flow Designer?
Hi Everyone,I have the one workflow for leaver employees so in workflow one timer activity through script is there now I am creating that workflow into flow so how to put that timer activity in flow desginer?Timer script in workflow: var leaverdate...
How to create dashboard which show the percentage?
Hi Folks,how can I create a dashboard in service now where i have to show the percentage of IP uploaded in custom table in service now and compare the IP in custom table with the total IP in CMDB table and show the percentage in dashboard.and there i...
the "Whats new" tab in help center is not visible in my Washington instance
Even the official docs link has broken image records, kindly assist if you can see the what's new tab in your help center.https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/adoption-services/concept/whats-new.html
How to schedule a walkup visit in employee center
How to schedule a walkup visit in employee center. Currently it was showing me like this where in I am not able to select any location. Please help me here
After Creating Request in Portal in servicenow, Sys id is coming instead of Request number
I created a record producer for incident table and in one field of the record producer all the incident records will be visible, so that we can duplicate it.In this case, after submit the requesting by duplication, it is showing sys_id instead of req...
