How is 'Save as Draft' configured on Washington DC?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2024 01:31 AM
I can see that Washington DC now has the 'Save as Draft' button configured for catalogue items. However, I'm just wondering if anyone can confirm how the 'Save as Draft' button is configured and setup because I'm wanting to look at this feature in more detail because I want to understand how it works.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎10-15-2024 06:59 AM
They are being stored in sc_cart_item
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2024 02:13 AM
Hi @matthew_hughes ,
There is no System Properties or tables which is storing these drafts , it's a Base code on Employee center/ service portal and mobile interfaces.
It's just gets shown under my requests as "Drafts".
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2024 02:17 AM - edited ‎02-27-2024 02:28 AM
Hi @Community Alums So there's no table in ServiceNow that stores the drafts? It would be great to know how buttons such as 'Update Draft' appears. It would be goo do know how 'Drafts' under 'My Requests' is configured.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2024 02:59 AM
Hi @matthew_hughes ,
Unfortunately, we do not have much information available on that from ServiceNow Docs.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎02-27-2024 03:00 AM
It's a very new feature and hoping to get more info available as time goes.
