On-call Schedule - Rotation Schedule is empty in Xanadu Version, works in Washington

deepikakoti
Tera Contributor

Hi, 

I noticed that the on-call rotation schedule appears empty in Xanadu, but works as expected in Washington version. 

- Rotations are configured properly

- Agents show up in the schedule

- Reminder emails and calendar subscriptions work fine

Has anyone else faced this issue in Xanadu? is this an expected behavior in Xanadu, or possibly a bug that will be addressed in a future release?
Xanadu Version

deepikakoti_0-1744910781402.png

 

Washington Version

deepikakoti_1-1744910821791.png

 

 

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