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‎11-17-2017 02:17 PM
I cannot find the script or scheduled job that is populating the cmn_department table.
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Instance Configuration
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‎11-17-2017 06:11 PM
Well the good news is you have total control what happens! See the choice action documentation here:
Yes bad name but it also sets what happens on reference fields as well. By default it is set to create but you can set to ignore, meaning it won't create one if it doesn't exist.
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‎11-21-2017 07:13 PM
Yeah department is a reference field cmn_department. This reference field works, it displays the different departments.
https://community.servicenow.com/thread/276775