How is the cmn_department table populated?

benbenjamin
Mega Contributor

I cannot find the script or scheduled job that is populating the cmn_department table.

1 ACCEPTED SOLUTION

Well the good news is you have total control what happens!   See the choice action documentation here:


https://docs.servicenow.com/bundle/istanbul-servicenow-platform/page/script/server-scripting/task/t_...



Yes bad name but it also sets what happens on reference fields as well. By default it is set to create but you can set to ignore, meaning it won't create one if it doesn't exist.


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5 REPLIES 5

Aditya Telideva
ServiceNow Employee
ServiceNow Employee

Yeah department is a reference field cmn_department. This reference field works, it displays the different departments.


https://community.servicenow.com/thread/276775