How long does it take ServiceNow to approve an app for the Store?

Simon Hendery
Tera Patron

A client has an app published on the ServiceNow Store. It was developed for Yokohama. They tell me they are about to submit an Australian version update. 

 

From your experience, how long does it take ServiceNow to approve upgrades to apps once they are submitted?

1 ACCEPTED SOLUTION

Kieran Anson
Kilo Patron

It'll depend on whether it's a family release revalidation (no code change) or a full review. 

 

The former, 1-2 days. Full reviews I've seen taken up to 7 days depending on what checks are required 

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2 REPLIES 2

Kieran Anson
Kilo Patron

It'll depend on whether it's a family release revalidation (no code change) or a full review. 

 

The former, 1-2 days. Full reviews I've seen taken up to 7 days depending on what checks are required 

Thanks Kieran.