How set default value of a variable using javascript

[Alon Grod]

Hi,

I have the variable 'computer name' of type string in my 'create incident' record producer. I have the field 'u_computer_name' of type string on sys_user table. How can I set the default value of this variable inside the record producer to be like computer_name of the current login user when loading the record producer?

 

[Basheer · Accepted solution]

Hi @Alon Grod ,

You need to write an Client Script + Script Include to achieve this

Do as something like this onLoad

Client Script

function onLoad() {
    var ga = new GlideAjax('loggedUserData');
      ga.addParam('sysparm_name', 'name');
      ga.getXML(callback);
}
function callback(response) {
      var answer = response.responseXML.documentElement.getAttribute("answer");
//put this answer in your variable  
}

In Script Include

var loggedUserData= Class.create();
loggedUserData.prototype = Object.extendsObject(AbstractAjaxProcessor, {
name: function () {
return gs.getUser().u_computer_name;             
      }
});

[Alon Grod]

@Community Alums 

[Alon Grod]

@Basheer 

[Community Alums]

Hi @Alon Grod ,

 Try this sample example and replace with your field name and table :https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0724438

[Alon Grod]

@Community Alums hi is not helpful, is there any chance helping with the script