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08-21-2019 02:15 AM
Hi I want to access Dashboard on the servicenow Agent App.
To achieve this I created the mobile application on home page as "Dashboard" and in the module I use Path as
"/nav_to.do?uri=%2F$pa_dashboard.do" but it redirects to home page of mobile app.
And also want show Incident by location on dashboard and how to separate those incident by priority on Mobile app.
Solved! Go to Solution.
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08-21-2019 02:32 AM
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08-21-2019 02:32 AM
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08-21-2019 05:09 AM
How can we show an incident by Property(Location) and priority.
Also want to give role to Indicators .
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08-21-2019 03:11 AM
Hi Aish,
For mobile view you have to select Mobile development to make application mobile view. Also Users must have the pa_viewer role to access dashboards. Users with the pa_admin and pa_power_user can set up and edit dashboards. And have to maintain Applet, Data item and function of that application.
For further information review following link
https://docs.servicenow.com/bundle/madrid-mobile/page/administer/tablet-mobile-ui/reference/sg-setup-mobile-admin.html

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08-22-2019 11:53 AM
If you're trying to show a dashboard on the agent app, the recommended practice is to create a URL applet and link to a portal page with the reports/widgets that you want to display.