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How to access Dashboard in mobile app?

Ashwini Jadhao
Giga Guru

Hi I want to access Dashboard on the servicenow Agent App.

To achieve this I created the mobile application on home page as "Dashboard" and in the module I use Path as 

"/nav_to.do?uri=%2F$pa_dashboard.do"  but it redirects to home page of mobile app.

And also want show Incident by location on dashboard and how to separate those incident by priority on Mobile app.

1 ACCEPTED SOLUTION
5 REPLIES 5

How can we show an incident by Property(Location) and priority.

Also want to give role to Indicators .

sayali udgave
Kilo Guru

Hi Aish,

 

For mobile view you have to select Mobile development to make application mobile view. Also Users must have the pa_viewer role to access dashboards. Users with the pa_admin and pa_power_user can set up and edit dashboards. And have to maintain Applet, Data item and function of that application.

For further information review following link

https://docs.servicenow.com/bundle/madrid-mobile/page/administer/tablet-mobile-ui/reference/sg-setup-mobile-admin.html

 

Alex Edmiston1
Giga Guru

If you're trying to show a dashboard on the agent app, the recommended practice is to create a URL applet and link to a portal page with the reports/widgets that you want to display.