Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to access fields from any other table in response template without a reference field

Muhammad Ahsan
Tera Contributor

I have a requirement in which I have to access field from accommodation table in response template attached to ER Case without making the reference field for accomodation table, I am not able to, I try to use email script for that but it is not letting me to save the record. How can I manage to do that.

MuhammadAhsan_0-1704705354311.png

 

0 REPLIES 0