How to achieve Dynamic Translation on message.

[Goutham T]

We have a requirement to translate Server-side data like, need to show info message “The incident short description is : Outlook not Working”. In this case “Outlook not Working” is Server-side dynamic data showing on form load, how to translate this message to respective language?.

[Community Alums]

HI @Goutham T ,

YOu can use the below doc:

https://www.servicenow.com/docs/bundle/xanadu-platform-administration/page/administer/dynamic-transl...

[PritamG]

to translate server-side dynamic data like "Outlook not Working," use the gs.getMessage() method with placeholders. Store the translation keys in the System Localization > Messages table, then dynamically replace the placeholders using:

gs.addInfoMessage(gs.getMessage("The incident short description is: {0}", shortDescription));

Ensure translations for each language are added in the Messages table.

[Ankur Bawiskar]

@Goutham T 

you can configure the messages in Messages table.

Then use getMessage()

Also check the link shared by Sandeep

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ravi Gaurav · Accepted solution]

Hi @Goutham T 
The gs.getMessage() method can be used to translate static text in server-side scripts. For dynamic content, placeholders can be utilized.

Example :-

var shortDescription = "Outlook not Working"; // This is your dynamic content
var message = gs.getMessage("The incident short description is: {0}", [shortDescription]);
gs.addInfoMessage(message);

In a Business Rule or Script Include, ensure the translated message is sent as part of the response:

Example in Business Rule:
if (current.short_description) {
var shortDescription = current.short_description;
var message = gs.getMessage("The incident short description is: {0}", [shortDescription]);
gs.addInfoMessage(message);
}

Client-Side 

If the message also needs to be displayed dynamically on the client-side (e.g., in a Client Script), use the getMessage() function from the g_i18n object.

Example:
g_form.addInfoMessage(g_i18n.getMessage("The incident short description is: {0}", "Outlook not Working"));