How to Activate Microsoft Teams Graph Spoke on free instance
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11-27-2023 12:51 PM - edited 11-27-2023 01:05 PM
Team,
I've activated free instance dev120429 (Tokyo) (previously tried the newer dev61976 (Vancouver)) and I want to activate "Microsoft Teams Graph spoke", but I cannot find it in the list of available plugins(?)
I did try this about 6 months ago, and I did it, but not now.
Is this spoke no longer available on this version of ServiceNow? Do I need to request it by some means?
I tried clicking "Request Plugin" within the instance, entered my credentials, but got the error, "Sorry, you can't login with this ServiceNow ID"
Guidance would be appreciated.
regards
Michael

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11-27-2023 08:15 PM
Hi @mkegruber ,
Microsoft Teams Graph Spoke is NOT available for PDIs/ your free instance dev120429 unfortunately!!
As this Spoke requires to be Requested from Store, for that you will need customer Non-Prod instance.
Also, once you have your Customer instance/ Company's instance ,If you’re having trouble installing the app, ensure that these dependent plugins are installed:
- ServiceNow Integration Hub Runtime (com.glide.hub.integration.runtime)
- Flow Designer Designer Model (com.glide.hub.designer_backend.model)
- Complex Object (com.glide.cobject)
- ServiceNow Integration Hub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow Integration Hub Action Template - Data Stream (com.glide.hub.action_type.datastream)
- Remote Tables (com.glide.script.vtable)
- ServiceNow IntegrationHub Action Step - Get Connection Info (com.glide.hub.action_step.get_connection_info)

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11-28-2023 09:12 PM
Hi @mkegruber / @Michael Gruber ,
Let me know if you need a follow-up to this answer? As i mentioned on my answer, there is no way to install it now to your instance. Please mark the answers accordingly.
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11-29-2023 05:30 PM
@Community Alums
I've been informed by other channels that "...about version 3 of Microsoft Teams Graph Spoke. “This version (3.7.4) has been withdrawn on Aug 04, 2023 with the reason: Version is no longer supported.”..."
Do you know of any other way to issue a Microsoft Teams message with an @mention in v4 of the PDI?
regards
Michael

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11-27-2023 09:09 PM
Hi @mkegruber
Microsoft Teams Graph Spoke was available until the v3 in the PDI, it is no longer available for v4 at least for now, going forward it might be available in PDIs but so far I don't see any comms regarding that.
I have v3 installed within my PDI for your reference, find the ss below:
Aman Kumar