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03-15-2018 01:28 PM
I'm trying to activate the Knowledge Management Advanced plugin in my developer instance. Anyone know why I don't have the Activate button? I did also verify that the plugin is not listed under the "Activate Plugin" action on the Developer home page.
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03-20-2018 06:29 AM
Hello Linda,
In order to activate the Knowledge Management Advanced plugin you would first need to activate the "Knowledge Advanced Management Installer" plugin.
I would recommend you to go through the below doc link for further detail:
https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/knowledge-management/task/activate-knowledge-advanced-plugin_1.html
Kindly mark this as answer or helpful, if applicable.
-Hussain K

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03-20-2018 06:29 AM
Hello Linda,
In order to activate the Knowledge Management Advanced plugin you would first need to activate the "Knowledge Advanced Management Installer" plugin.
I would recommend you to go through the below doc link for further detail:
https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/product/knowledge-management/task/activate-knowledge-advanced-plugin_1.html
Kindly mark this as answer or helpful, if applicable.
-Hussain K
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06-28-2019 07:26 AM
wheres the documentation about what the advanced plugin is or does?