How to add a cacel button to a request

yasserbouat
Tera Guru

Hello dear community,

I created a form on service portal using record producer : this form submit a request.
I want to add a cancel button that displays after submitting the request in order to allow the user to cancel his request : 

yasserbouat_0-1741601219033.png

the cancel button : 

1 - Must be Visible to 'requester' when the request still in state 'New or Assess'.
3- On Click a prompt with two buttons 'Confirm, Cancel' to display a massage : "Do you confirm" or to cancel the "cancel".
1 ACCEPTED SOLUTION
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

HI @yasserbouat 

 

https://www.servicenow.com/community/developer-forum/cancel-request-from-service-portal/m-p/1376935

https://www.servicenow.com/community/developer-forum/how-can-i-add-a-cancel-button-on-service-portal...

https://www.servicenow.com/community/developer-forum/allow-users-to-cancel-their-inc-or-ritm-req-in-...

 

https://www.servicenow.com/community/developer-forum/in-service-portal-need-to-create-cancel-button-...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

yasserbouat
Tera Guru