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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Unable to Save On-Call Shift Template Due to Time Validation Error Hi Team,I am working o... Read More Developer forum Odd ACL locking out inactive Users from List Short back storyI inherited this instance, and the previous admin did a lot of bloc... Read More Developer blog How to Convert Large Flows into Reusable Subflows in ServiceNow ServiceNow · Flow Desi... Read More Developer forum Group Managers should be able to edit/add group members of their groups and not other groups. Read More Developer forum need help to add a new CMDB class in interceptor page to create new Nutanix CIs Below are the classes ... Read More Developer forum Remove Knowledge center from workspace dropdown Hi,I am asked to remove the Knowledge Center. I tried.... Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More Federal and U.S. Public Sector SNUG ServiceNow Government Forum 2026: Watch On-Demand Government Forum is over. The Insights are just gettin... April 15-July 15, 2026 5:00 AM Virtual Read More Connecticut SNUG Register today for Knowledge 2026 to access Agenda Builder on April 7th! Hello SNUG Members! I ... May 05-May 7, 2026 7:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Unable to Save On-Call Shift Template Due to Time Validation Error

Hi Team,I am working on creating an on-call shift template with a weekly rotation that is intended to start every Tuesday at 11:00 AM CST.However, I am currently facing an issue while configuring the shift timings. When I set the shift start time as ...

  • Question

How to test applying multiple templates using ATF in a single test case

Hi all,I'm trying to test the template functionality on the Incident form using ATF. At the bottom of the form, there's a 3-dot button that opens a pop-up list of templates (e.g., "Incident Call Type", "Major Incident", etc.).My goal is to create one...

  • Question

ATF Test Steps Script execution step view is hidden

I am trying to use the OOB Test Steps that ServiceNow has created as reference for the custom test steps that I am planning to run, is there any way to unhide the Script execution step in the form?EDIT: Especially for the "Server" category test steps...

  • Question

Odd ACL locking out inactive Users from List

Short back storyI inherited this instance, and the previous admin did a lot of blocks on items, so I am untangling it as we goWe have a Remove User request formthere is a reference field that looks at the user tablethis is not limited to those that a...

  • Question

Resolved! Remove Knowledge center from workspace dropdown

Hi,I am asked to remove the Knowledge Center. I tried. Kindly help.  I went to sys_ux_app_config table and inactivated the knowledge center but no help. There is no table for sys_ux_workspace.list in our environment. When I enter workspaces, i have t...

  • Question

How to trigger playbook when specific record producer is used

I´m trying to trigger a playbook everytime a specific record producer creates a record on table X. Only the records from this record producer can trigger this playbook (not all of the records in this table) and no other playbook should be triggered f...

  • Question

AI Experience (AIx) : are we moving away from forms and lists?

One of the most interesting shifts is happening in the UI layer. ServiceNow is introducing what they call AI Experience (AIx) : basically a conversational front door to the platform. Instead of: Navigating modulesOpening formsClicking through records...

  • Article

Password Reset trigger DUO API push

Hi, I have been tasked with creating a Password Reset function to allow users to reset their AD Password.  One of the ask was to allow for DUO authentication.  Using the OOB Password Reset and the OOB Authenticator options works, but the issue is the...

  • Question
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