How to add a group in "CC" in an Email Notification?

[Community Alums]

Hi,

I have one requirement: I need to add a group to the 'CC' in an email notification using an email script.

Note that - this group doesn't have an email ID, so I need to send the email to the individual members of the group.

For example, if there is a group called 'Global' with five members, I need to add those five members to the "CC" 

[shubhamdubey]

@Community Alums 

See if you don't have group email i'd then you can write the each member name and email i'd in email-script .

[Community Alums]

If there are 100 members in the group then we can't mention 100 member 

[seethapathy]

Hi @Community Alums 

if you have group email id follow below method

email.addAddress("cc", "group mail id","Jgroup name");

email.addAddress("bcc", "group mail id","Jgroup name");

if indivdual recipent email script should be like this

(function runMailScript(current, template, email, email_action, event) {

email.addAddress('cc',current.recipient.email.toString(),current.recipient.name.toString());

})(current, template, email, email_action, event);

If helpful Mark it as helpful

[Community Alums]

Hi @seethapathy 

Note that - this group doesn't have an email ID, so I need to send the email to the individual members of the group.

For example, if there is a group called 'Global' with five members, I need to add those five members to the "CC" 

[seethapathy]

 if you have multiple recipients try below script in email script

if(!current.recipient.nil()){

var watcherIds = current.recipient.split(",");

var user =new GlideRecord("sys_user");

user.addQuery("sys_id", watcherIds);

user.addQuery("email","!=","");

user.query();

while(user.next()){

email.addAddress("cc", user.email, user.getDisplayValue());

}

}

if this script is helpful mark it as helpful and accepted solution