How to add a hyperlink in an email body

[rakesh241]

Hey all,

How to add a hyperlink in an email body that is to be sent as a notification:

my email body should look like:

Please click Manager dashboard to check for the pending work.

The Manager dashboard I need to show as a hyperlink, and obviously this codes is gonna be moved to prod instance, so I  need the current instance name to be appended there in the hyperlink. 

The URL of manager dashboard looks something like this:

https://abcdev.service-now.com/nav_to.do?uri=%2F$pa_dashboard.do%3Fdashboard%3D4ddcdbd59393220064f572edb67ffbd4

Please let me know how would I achieve this. I am trying to put that as gs.getProperty(Instance_name) in the email sctipt but doesn't work.

[sai krishna10]

I think we can use <a> tag in notification body

<a href=''''>Manager dashboard</a>

Mark as helpful or correct based on the impact.

[rakesh241]

Yes that is what I want to know how would put it in the a href tag. Basically the syntax. And it should take the current instance name.

I am putting like:

template.print('<a href="'+gs.getProperty("instance_name") +' ".service-now.com/nav_to.do?uri=%2F$pa_dashboard.do%3Fdashboard%3Dc0a5b3d99353220064f572edb67ffb40">"Pending Approval"</a>');

Please correct me where it is wrong

[Jim Coyne · Accepted solution]

What is the result you are currently getting?

You should probably add "https://" to the start of the href attribute as well, but I doubt that's the issue.

I'm guessing it might be an issue with the single/double quotes.  Change the double-quotes surrounding "instance_name" with single-quotes and remove the quotes around "Pending Approval".  And you have an extra double quote just before
".service-now.com" that should be removed.

Try the following:

template.print('<a href="https://' + gs.getProperty('instance_name') + '.service-now.com/nav_to.do?uri=/$pa_dashboard.do%3Fdashboard%3Dc0a5b3d99353220064f572edb67ffb40">Pending Approval</a>');

[rakesh241]

Yeah I had done the same and it worked. Thanks for the reply.