How to add a list of announcements in the backend of ServiceNow?

[Big Alex]

Hi All,

Client have a need to see announcements/messages in a dashboard/widget in the back end (not in the portal).

They normally have 500+ announcements (messages) to the internal IT team and they don´t want this to be shown in the portal. Instead they asked for a "dashboard" type of list where this announcements would be published and viewed/consulted by the IT community.

We are trying to use the announcements module defining an internal widget/dashboard as a destination.

has anyone have a suggestion on how to better accomplished this?

Thanks in advance.

Regards,

[shloke04]

Hi @Big Alex 

You can make use of Broadcasting Message concept in ServiceNow, where you can define multiple messages as you need. 

Please go through below blogs which explains step by step on how you need to configure this to get this working:

https://www.servicenow.com/community/in-other-news/send-message-to-logged-on-users/ba-p/2268609

https://www.servicenow.com/community/developer-forum/broadcast-message-to-all-users/m-p/1724419

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0727669