Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to add a short description column in related knowledge related list in incident form.

mania
Tera Contributor

Hi,

 

How to add a short description column in related knowledge related list in incident form.

mania_0-1696337254182.png

 

Am not find any short description field in available list.

mania_1-1696337062629.png

Can you please anyone help me on this. This will very help to me.

 

Thanks in Advance!

 

1 ACCEPTED SOLUTION

Satyapriya
Mega Sage

Hi mania,

          You can add this field as follows 

Click on the header of the related lists>Configure>List Layout>Add the fields you want show in the header

View solution in original post

2 REPLIES 2

Satyapriya
Mega Sage

Hi mania,

          You can add this field as follows 

Click on the header of the related lists>Configure>List Layout>Add the fields you want show in the header

Anand Kumar P
Giga Patron

Hi @Ankita Kolhe ,

Configure list layout-->expand knowledge article and add short description.

AnandKumarP_0-1696339333756.png

 

 

AnandKumarP_1-1696339334041.png

 

 

 

 

AnandKumarP_2-1696339333743.png

 

 

 

 

Thanks,

Anand