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Resolved! How use ATF to perform a Standard Change Request?

Hello everyone! We made some automation after a Standard Change Request is performed. Is it possible to use the Automated Test Framework to test the UI and the end results of performing a `change_request` with type = standard? At the moment opening t...

Sander2 by Kilo Contributor
  • 3394 Views
  • 6 replies
  • 3 helpfuls

Resolved! generate OOTB CSV export Box through UI page - List View

Hi folks,  I am struggling with a UI business need: business need : on a List View e.g.Incident list, when a user wants to export a file in CSV, a Warning message pops up warning the user that he is about to export sensitive data, for further informa...

maronis by Mega Guru
  • 2824 Views
  • 3 replies
  • 0 helpfuls

Resolved! Client script onChange

Hi,Can anyone help please.I have a reference field(sys_user) in incident . When a user is selected automatically the other field (u_user_manager) should populate the manager of the user.Thanks

How to set Form-data in Rest Message ( attaching a file )

Hey guys,I have everything set up and running the only issue is how to set the request of the rest message to ( -F ) form-data My curl look like this.curl https:/<endpoint url>/content \   -H "Authorization: Bearer ACCESS_TOKEN" -X POST \   -F attrib...

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nagendra1891 by Kilo Contributor
  • 14280 Views
  • 22 replies
  • 4 helpfuls

Resolved! User Deactivate from user table after 90 days

Hi Team , when user is not using service now Account after 90 Days , the account will be deactivate from service now  and also trigger the notification   . so,i was stuck in Scheduled jobs  user is deactivate  form  user table but notification is not...

Hari Babu by Mega Expert
  • 4764 Views
  • 12 replies
  • 2 helpfuls

Resolved! Making a field mandatory by dictionary override or UI policy

Hello community,   I had a question : I want to make a field "short description" mandatory on problem form , which way is better or best to do that: dictionary override or UI policy. And please give the reason why is the one better. Thanks in advance...

Shikha20 by Kilo Contributor
  • 5255 Views
  • 6 replies
  • 10 helpfuls

Resolved! Concatenate 2 fields and set it as coalesce in transform map

Hi, In my table i have 2 fields, CI and company. 1 Company can have multiple CI's and 1 CI can have multiple companies. So when i do a data import it needs to concatenate Company&CI like below example and check if that combination exist. If that exis...

can i have 2 transform maps in one data source?

Hi Developers, My requirement is as below: i want to fetch the inactive/ locked out employees in another table ,so that i can use these employee details in my shift allowance. Below is the screen shot which my org is using. Through this i can able to...

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