Upgraded my personal instance to test out the new Walk-Up Queue management application in London, and when I try to access any page in the Walk-Up portal I get the following error: Sorry, you are not authorized to access the walk-up pages. Please log...
Hi All , We want to show one variable value in RITM List view for reporting use, Is it possible? Regards, Roopa
Regarding Servicenow and ODBC ServiceNow Driver error message We recently had some users install the ODBC driver, but they get they got the message error below and a screenshot of is attached. ERROR [HY000] [SN][ODBC ServiceNow driver][OpenAccess ...
Hi , can anyone please let me know what is the below code is doing and what will be the impact if I comment this? $scope.data.sc_cat_item.description = $sce.trustAsHtml($scope.data.sc_cat_item.description); Thanks in advance!! Regards, Danish
We are using ServiceNow for IT service management, and we support a number of vessels. We have made an integration so that the lat/lon of the vessels are automatically updated. Since the vessels travel around the world it would be very helpful if we ...
Hi All, We have a service request, in that we need to auto populate Asset tag field(Lets say field name is asset_tag and type is single line text) based on selected user(lets say variable name is requested_for). if user have more than one asset, t...
var yearAgo = gs.daysAgo(365); gr = new GlideRecord("sys_template"); gr.addQuery('u_pre_approved', true); gr.addQuery("u_approving_rfc.cab_date", "<", yearAgo); gr.query(); gs.print('** DEBUG ** ROWCOUNT :'+gr.getRowCount()); while(gr.next()) { ...
Hello,I am new to the service portal and m trying to configure one for our company. I selected the default knowledge base within the service portal properties. As an admin, when i login through to the service portal I am able to view the default know...
Hello All, g_scratchpad is not working in on change client script. I am taking class name of configuration item and storing in scratchpad variables and calling that variable in client script but it is not working. There is display BR written on incid...
I have a working script which copies attachments from the inbound mail "after insert" however it wont work on insert...works fine if I change it to "update" but I dont want it at update, I want it on insert! proved the script works fine, so its not t...
Hi I am trying to get the variable responses from a record producer from a Business Rule. But for some reason I am unable to get the values using current.variables and current.variable_pool Here's my code: When to run: after, insert gs.log('record ...
I've seen this in the community where this is working for others, but it's not working for me. What do I have wrong? I get no error message. It's just ignored.function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue...
I have an executable file at any location or at MID server location. I want to run that file using servicenow and want to retrieve the complete data from that particular executable into servicenow . Can anybody help in this. Thanks Himani Goyal
Hello Genius,I have a small requirement, If RITM state is set to closed incomplete, the relevant request should get closed incomplete. Due to workflow it is not updating it properly. Can any one help me on this please.Kindly note, when the RITM is se...
Hi All Is it possible to create CI relationships based on a reference field within the CI? e.g. Discovering Azure Storage Accounts, I have a reference field that is populated with the Resource Group CI that contains it. I would also like a relationsh...
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