An AFTER business rule is written to send SMS through REST API as written below.function triggerSMS(){ var r = new RESTMessage('SMS', 'get'); r.setStringParameter('mnumber',current.u_recipient_number); r.setStringParameter('message', current....
I am new to use ATF and I am using that to test the story with scrum tasks form functionality to make sure the form opened and closed successfully. I came to find that there are two way to test it, one is to use ATF to run query record in background ...
I am trying to create a user approval task using an advanced script and it is generating system errors. The user I am trying to set as the approver is the group manager. The group is set based on a lookup select box variable on a SC requested item fo...
Hi Developers, As per my knowledge , DESCRIPTION filed is taking 255 characters , if i want to enter about 600 characters then it will not take. So what should i do to increase the length of description field. Shall i take it as a multiline text or ...
i need one example of before business rule with scenario?
Hi, We would like to control the actions the the end user perform when incident is in resolved state. Our requirement is that if a user would like to comment after incident is resolved, he need to press the reopen button and he must add comments. Bef...
Hi All, We have a UI Page that displays depending on the choice of a variable on a Service Request. The Page displays a Knowledge Article. Below is the code- HTML PART <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:cor...
Hi All,I have record producer with a variable List Collector referring to cmdb_ci table and mapped to text field (short description on Incident table ) so when I submit this form it displays sysid's of below selected CI's in Short Description field a...
Hi, I'm trying to write a run server script test for my script include below var EmailValid = Class.create(); EmailValid.prototype = Object.extendsObject(global.AbstractAjaxProcessor, { isEmailValid: function(email){ var getEmail = this.getParame...
I have added Reminders to the list control on incident form. The problem is that , the NEW button is only shown to admin people. self service users cannot see the new button when creating the incident. actually they should be able to creating a remin...
I am making a widget that reports the number of records in the outbox. I would like to change the color of the number to red if the outbox number gets over a certain value but I'm not sure how to go about it. Any information would be helpful. HTML: <...
I am new to developing custom widgets and have found some sample code to capture the REST API message response into a variable (responseBody). See the below server script: (function() { /* populate the 'data' object */ /* e.g., data.table = $sp....
Hi ServiceNow Community Developers, I have a table called u_cmdb_ci_disk_enclosure which is a child table of cmdb_ci. Currently this table has a display value of "name" (i.e. Display = true in the data dictionary) which means that every time this tab...
Hello Everyone!I'm having some problems with the text index. I activated the text index on a table that I have created, but the Text Index Event Process never ends. It has been there for one day and still in state Ready.What can I do? It's normal to ...
I'm creating a catalog item, and at the bottom of the form I would like to display a line of text with a hyperlink on the end. What would be the best way to go about doing this? I've seen various forum posts suggesting to use a client script, annota...
