Hi guys, when our users click 'Review' on the change request form what is the best way to check for any open change tasks at that time and if there are any, prevent the State from changing to 'Review' i.e. just cancel the UI action's 'actions'? Many ...
Hi Everyone, We have a requirement where we need to test a Standard change request validation through ServiceNow ATF.We have followed the below link:1. https://greg-grabowski.com/test-standard-change-automated-test-framework/ 2.https://greg-grabowsk...
Hi All, I am deleting a field "Support vendor" from cmdb_ci table and trying to capture in update set. When i delete that column from the table only the "Field label" is getting captured in the update set and it goes for transaction time out and at l...
Hi All, I've noticed that there is an issue with the location maps where it will only show one location on each map. From what I can see the location pages are setup to glide record the relevant table and populate the locations based on the Latitud...
Hi Experts,as we not yet using event management - we at least want be notified if our MID Servers are down.I created a WF to create an incident in case status changes to 'Down' ... .Unfortunately the Wf only runs once. If the status is up again and s...
Hi gang, I've got a workflow I'm building for the AD Orchestration activity "Remove user from group", and I have a catalog item that has a list of applications as variables, all with their own checkbox...so the user can select multiple applications f...
hey all, struggling to find the right script logic to do the following: I've got a list collector type field on a form. I need to build a filter so that only active groups of a certain type, that a user ("requested_for" field) is NOT already a membe...
Hello I have a Requirement were on the catalog item we have a field call "product_user " up on request in the work flow we need to write a if condition to check if the user is among any mentioned 6 groups , if yes then it should go for an approval fo...
Hi Everybody, I´m getting an error message when i try to use GlideImportSetLoader: Javascript compiler exception: Can't find method com.glide.system_import_set.ImportSetLoader.getImportSetGr(string). (null.null.script; line 2) in: var loader = new Gl...
In SN's Learning Path "New to ServiceNow" > Module "Server Side Scripting" > Lesson "Exercise: Create a Business Rule", at the bottom of the page, the exercise provides this code: Shouldn't if(today.compareTo(istoday)==1) be used instead of if(toda...
Hello, I would like to capture the last work note or comment on a task. My business would like to use these fields for reporting purposes. I currently have a business rule setup to capture those fields by using the code below. This is an after Busin...
Code Written in Scripted REST Resource (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { return 'xyz';})(request, response); response in web browser in Xml <response> <result>"yogi"</result> </response> How to ge...
I want to check if there are duplicate entries for 'asset tag' on asset table? there are more than 3000 records? is there a way to check that?
HI, I have a BR which runs on CHG table and prevents a CHG record to get updated its state if that CHG's tasks are open. The BR also throws an error message stating the same. See below code which runs fine. I am working on another script (for example...
Business Need: I want a user to create a catalog request, and on one of the fields on the request they are to enter a url. Then, once the request has been submitted, the url that they entered will be clickable on the request and in list view. I have...
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