How to add a skill in the Now Assist platform by default -like topic
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02-04-2026 05:36 AM
Hi,
How to add a skill to the Now Assist platform by default (like a topic). When we deploy a skill to the Now Assist panel, it should work based on user input. I want to know how to add it so it appears by default, like “Get Help,” in the Now Assist panel.
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02-04-2026 05:38 AM
https://www.youtube.com/watch?v=kBpfXNN1ToM
https://www.servicenow.com/docs/r/intelligent-experiences/now-assist-skill-kit/create-new-skill.html
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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3 weeks ago
So I have the same use case where I need to add a Skill in my Now Assist Panel. So When the session start it conversation should start particular to my skill.
Can you give me a brief about this.