How to add Agent Assist to configurable workspace

[User523129]

I have been able to add it to the contextual sidebar but no search results appear in the workspace when I navigate to an incident or interaction record. The workspace is in the global scope and these are the current table configurations:

[Jesper Hilde]

Hi @User523129 

I have found these two articles, that has helped me a lot.
https://www.servicenow.com/community/developer-blog/how-to-add-agent-assist-to-any-table-in-service-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0995963

As the support article states, remember to either create or reuse table configurations.

Create table configuration as outlined by the documentation. Please note: existing configurations can be reused. Before proceeding to the next steps we recommend to maintain desired table configuration opened for further use.

cited from the support article

Hope it helps