How to add approve/reject settings to a playbook?

[matthew_hughes]

I've got a test Playbook in ServiceNow for when a new business application is created. However, what I'm wanting to do is create a decision tree where the Business Owner owner approves or rejects the actions:

When I look at the available options for action 2.1, I can't see anything that's relevant:

I was just wondering if anyone has come across this before?

[matthew_hughes]

@Ankur Bawiskar  Yes. It's in the same Global scope

[Ankur Bawiskar]

@matthew_hughes 

what activity you are using to update the record?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[matthew_hughes]

Hi @Ankur Bawiskar  I'm using the 'Automated Update Record' action

[Ankur Bawiskar]

@matthew_hughes 

I believe I answered your original question and subsequent questions as well.

If my response helped please mark it correct and close the thread so that it benefits future readers.