How to add Attachment to Multi Row Variable Set

[Kelvin16]

Hello,

I have a requirement to add individual attachment in Multi Row Variable Set in service catalog.

We want to capture each variable data in a grid layout with attachment in service catalog.  I am not sure where to start.

(for example)

Can anyone share their widget or any idea where to start?

[Ankur Bawiskar]

Hi Kevin,

You cannot add attachment within MRVS

Regards
Ankur

[Pradyumna Das]

Please find the below Link to add the attachment type of variable in the mrvs 

https://community.servicenow.com/community?id=community_article&sys_id=ff89e9f51b789110c16b43f6fe4bcb02

[priti4]

Hi @Kelvin16 @Harshal Gawali 

Below is the business rule restricting the attachment of multirow variables, if you want to attach attachment to associated requested item, please refer to the logic below that I have implemented on my instance and it is working as expected.  

You can remove the condition from the below business rule.

 Business rule Name: Restrict types for table variable set

able: Variable[item_option_new]

Table: Request [sc_request]

When to Run: After Insert

Script:

var grRitm = new GlideRecord('sc_req_item');
grRitm.addQuery('request', current.sys_id);
grRitm.query();
while (grRitm.next()) {
var gr1 = new GlideRecord('sc_multi_row_question_answer');
gr1.addQuery('parent_id', grRitm.sys_id);
gr1.addQuery('item_option_new', 'MRVs variable sys_id');
gr1.query();
while (gr1.next()) {
var attchment = new GlideRecord('sys_attachment');
attchment.addQuery('sys_id', gr1.value);
attchment.query();
while (attchment.next()) {
attchment.table_sys_id = grRitm.sys_id;
attchment.table_name = 'sc_req_item';
attchment.update();
}
}

}

[mipalm]

Hi, 

When i try this approach, on the attachment variable i only see the string with the name of the file.

Any idea why this might be?

Thanks in advance!