How to add attachments to Approval EMail of Request item?
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‎06-10-2025 02:56 AM
How to add attachments to Approval Email of Request item?
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‎06-10-2025 03:01 AM
Hi @VIKASM535239375 ,
Please refer the below community link to copy the attachments to approval record.
https://www.servicenow.com/community/developer-forum/approval-email-with-attachments/m-p/2908658
If the solution is helpful, please give helpful
thanks
Arun
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‎06-10-2025 03:20 AM
Out of the box the approval email doesn't have RITM attachments
so what did you start with?
2 ways
1) include link to attachment in the approval email
OR
2) copy the file from RITM to Approval record when Approval is inserted and then use "Include Attachment" checkbox on OOTB Approval email notification
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎06-11-2025 12:39 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader