How to add attachments to Approval EMail of Request item?

VIKASM535239375
Kilo Sage

How to add attachments to Approval Email of Request item?

3 REPLIES 3

Arun_Manoj
Mega Sage

Hi @VIKASM535239375 ,

 

Please refer the below community link to copy the attachments to approval record.

https://www.servicenow.com/community/developer-forum/approval-email-with-attachments/m-p/2908658

 

 

If the solution is helpful, please give helpful

 

thanks

Arun

Ankur Bawiskar
Tera Patron
Tera Patron

@VIKASM535239375 

Out of the box the approval email doesn't have RITM attachments

so what did you start with?

2 ways

1) include link to attachment in the approval email

OR

2) copy the file from RITM to Approval record when Approval is inserted and then use "Include Attachment" checkbox on OOTB Approval email notification

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@VIKASM535239375 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader