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What's NewPopular PostsEventsCareer PathMoreWhat's happening right nowGet the latest info about ServiceNow releases, events, and challenges from our Developer Advocates.Developer blogKeeping PDIs Available for Active Builders: Upcoming PDI Reclamation ChangesLately, it’s become ha...Read MoreDeveloper blogHow to backup your Personal Developer Instance (PDI)Backing Up Your Personal Developer Instance (PDI) One ...Read MoreDeveloper Advocate BlogBuilding ServiceNow apps via Claude Code and the ServiceNow SDKVibe Coding with Claud...Read MoreDeveloper Advocate BlogMore Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!More Calls. More Build...Read MoreProduct Launch blogsBuild anywhere, run on ServiceNow: deploying from external IDEsFor developers with pr...Read MoreDeveloper Passport blogDeveloper Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia ReleaseRead MoreDeveloper Passport blogServiceNow Flows in the Australia Release | Developer PassportOn today's episode of ...Read MoreDeveloper Passport blogUI Updates you've been waiting for! Developer Passport: AI Experiences Part 1Australia Release: Mod...Read MoreDeveloper Passport blogNew UI Interactions! Developer Passport: AI Experiences Part 2If you’ve spent any ti...Read MoreDeveloper Passport blogReleaseOps in the Australia Release | Developer PassportIf you've ever coordinated a big ServiceNow deployment...Read MoreDeveloper Advocate BlogZurich Content ArchiveWe've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That
means its also time for your Develo...Read MorePopular PostsExplore the most discussed topics and insights shaping our developer community.Developer blogServiceNow University's AI Learning Days: Real Skills for Real Practitioners"AI" has become one of...Read MoreDeveloper forumUnable to display custom declarative action in Service operations workspaceHi everyone,I’m trying...Read MoreDeveloper articlesServer-Side GlideRecord Returns Zero Rows for One User and Rows for AdminServer-Side GlideRecor...Read MoreDeveloper articlesCartJS errCode 42202 "Item is unavailable for Guest" and "reqJSON is null"CartJS errCode 42202 "...Read MoreDeveloper forumWorkspace Export - Export button customized to have download, JSON download not workingCustomized workspace E...Read MoreDeveloper forumSmart Assessment questions suppression based on Scope Item attributes.Hello all, Could you c...Read MoreEventsJoin virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are.SPM eventsOD Podcast: Measuring What Matters: Establishing Value for SPMAvailable now on-deman...
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8:00 AMhttps://info.servicenow.com/ServiceNowExchange-IT-Solutions-academies.html?cid=losn:comRead MoreCareer PathAdvance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community.System AdministratorYou’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track.Learn MoreImplementerYou’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process.Learn MorePlatform OwnerYou have a vision for how technology should be used and enjoy working and leading in cross functional teams.
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Customized workspace Export button to have the download only option, For JSON file type alone, it is not downloading the JSON file, when I click on the export button, it opens the JSON file, any idea why it is not working
Hey ServiceNow folks! Ever needed to pass data from a UI Action to a UI Page and then use that value in Jelly?Well, here’s a clean and tested example that demonstrates how to: Grab a value (like assignment_group from the form) Pass it to a UI Page ...
I just got a new PDI today with "Australia" release. I setup password for "admin" user account, and I can login to the "admin" account from browser successfully. Then from a Linux VM, and also tried from macbook, I issue curl commands like these:> cu...
Hi Team,I have created an AI Agent and deployed it in Virtual Agent (VA) as an assistant for end users. My requirement is to invoke different specialized agents from this main agent based on user requests—for example, an agent that creates problem ti...
"AI" has become one of those words that shows up so often it starts to lose meaning. Everyone is talking about it, and fewer people are telling you what to do with it. That's where AI Learning Days 2026 comes in. This free, one-day virtual e...
Hi everyone,I’m trying to add a custom Related List Declarative Action in Service Operations Workspace for the Change Request table.Requirement:I have a Parent → Child Change Request related list (using the parent reference field). I want to add an A...
Hello,I use the Document Viewer for .txt or .pdf files, and it works well. However, there are issues with .docx or .xlsx files. In the sys_document_viewer_status table, the entries show a ConversionStatus of "Conversion failed." I have noticed that S...
Lately, it’s become harder for developers to get a Personal Developer Instance (PDI) when they need one. Demand has outpaced capacity, and inactive instances are preventing builders from getting access. That’s why we’re reclaiming inactive...
Server-Side GlideRecord Returns Zero Rows for One User and Rows for Admin: the Before-Query Business Rule That Hides em_alert It isn't ACLs. GlideRecord ignores those, and knowing that will send you the wrong way. ServiceNow · Event Management + ...
Hello. We currently have many similar Catalog Items that use shared Variable Sets. Many of these Catalog Items have files that the user needs to download, fill-out, and re-attach to the Catalog Item. We do this by attaching the required files to b...
CartJS errCode 42202 "Item is unavailable for Guest" and "reqJSON is null" from Inbound Email Actions: Root Cause and Fix Two bugs in one code path, and why the DEV test proved nothing ServiceNow · Service Catalog + Inbound Email · July 2026 Summ...
Hi, We are observing a strange issue where the SLA timer for the 50% stage is being calculated from the last activity time of the workflow instead of the time the task_sla record actually reaches the 50% duration. As a result, instead of running at ...
I have a question regarding the shopping cart behavior in the Customer Service Portal.From the documentation and several Community posts, I understand that ServiceNow's standard behavior is:A single checkout creates one REQ with multiple RITMs.Differ...
Hi ,How can we encrypt a value in a Password (2-Way Encrypted) field? The field resides in a table that belongs to the XXX application scope, and the encryption is required during the execution of a Transform Map associated with a specific data sourc...