how to add caller column in task table

[avi0007]

i want to add caller calumn in task table which will show the caller information from incident table into my group work view in service desk

[avi0007]

Hi Raj,

I got your point.Can you please share what business rule script i need to write for this ?

Thanks

[avi0007]

Hi Raj,

The caller field value of incident table is now showing in task table incident caller field in list view.But it is showing only newly created incident value not old incident caller field is reflected.can you please help on this?

Thanks,

[ian_cox]

Or if you don't need the data from the task table. It's probably simpler to just the incident table for these views.

[avi0007]

I just created one business rule.The caller field value of incident table is now showing in task table incident caller field in list view.But it is showing only newly created incident value not old incident caller field is reflected.can you please help on this?

Thanks,