How to add CC or BCC in email notification?
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‎03-12-2009 12:31 PM
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‎10-01-2010 08:03 AM
Were you able to find out how to do this?
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‎01-20-2011 11:20 AM
You can add cc and bcc recipients using a mail script.
http://wiki.service-now.com/index.php?title=Scripting_for_Email_Notifications#Adding_CC_and_BCC_recipients
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‎01-20-2011 06:22 PM
Thank you..
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‎12-21-2012 06:57 AM
Hi John,
i gave the mail_script like what you suggest, but it's not showing the cc (email value) in activity log, but BCC (email value) is showing in activity log.
