How to add certificate for RPA unattended robot

Balazs Juhasz
Tera Contributor

Hi there,

 

I am trying to build a test environment for Robotic Process Automation. 

I cannot connect the Unattended robot to the Instance

I would like to use mTLS authentication, and I dont know how to add my certificate to the choice list. Does somebody have a hint where and how the certificate should be imported?

BalazsJuhasz_0-1681226635010.png

 

 

 

1 ACCEPTED SOLUTION

Krishna Chait12
ServiceNow Employee
ServiceNow Employee

Hi Balazs,

 

To use mTLS authentication with the Unattended Robot, you would need to have an instance enabled with the same. If you already have an mTLS enabled instance, then you have to register the certificate on the instance, map the robot user with the certificate and install the certificate on the Windows/Robot machine.

 

Please go through the below URLs for information related to this:

 

https://docs.servicenow.com/bundle/utah-integrate-applications/page/product/rpa-runtime/task/set-up-...

https://docs.servicenow.com/bundle/utah-integrate-applications/page/product/rpa-core/concept/code-si...

 

Regards,

Krishna Chaitanya S

View solution in original post

1 REPLY 1

Krishna Chait12
ServiceNow Employee
ServiceNow Employee

Hi Balazs,

 

To use mTLS authentication with the Unattended Robot, you would need to have an instance enabled with the same. If you already have an mTLS enabled instance, then you have to register the certificate on the instance, map the robot user with the certificate and install the certificate on the Windows/Robot machine.

 

Please go through the below URLs for information related to this:

 

https://docs.servicenow.com/bundle/utah-integrate-applications/page/product/rpa-runtime/task/set-up-...

https://docs.servicenow.com/bundle/utah-integrate-applications/page/product/rpa-core/concept/code-si...

 

Regards,

Krishna Chaitanya S