There just doesn't appear to be a lot of details out there as i search, but i'm building a custom table with record producers in the Service Portal (Jakarta instance) where i need to capture the signature of a "resident" who is an individual that wil...
Hi, I have a requirement to send email in BCC. I have business rule which query user table and fetch all email ID's and saved it as a comma separate text. As of now It's working fine but all email going on To. I want to send all email in BCC instea...
Hello! The objective of my script below is to get the Description field of the SCTASK from the RITM table. If there are more than one SCTASK for the RITM, it would get the value of the ITEM field. var gr = new GlideRecord('sc_task'); gr.addQuery('req...
Hi I have to validate IP address and format should be like this 123.23.23.34 how can I validate it by using RegEx. Thanks Saurabh
I am creating a list of useful JavaScript methods to accomplish multiple tasks in ServiceNow. Those methods that should be unforgettable and kept handy to use in any scripting area of ServiceNow.Just today while working with date fields and inbound r...
Hi folks, Can we able to call the client script from the widget? Thanks in advance!
Hello All, I need to load data from .CSV file to database using Transform Map viva email attachment. Problem is when Transform Map is running is giving the error: Unable to resolve target record, coalesce values not present: u_name. I have tested usi...
I have an HTML type field called description. I need to use an onBefore business rule to change a character in the description field. For example: current.description.replace("a","i"); does not work.
Has anyone ever used a mid server to import image files from a network share? We have employee photo images (*.jpg) stored on a network share and each image is named with the employee's #, which is stored in our ServiceNow user record table. For ...
Background I am working on a solution to download a file (a word doc) from a remote FTP server and attach it to a record in ServiceNow. After much searching I have concluded that the functionality to download from FTP does exist in the OOTB processor...
Good morning developers, I have a quick question about Flow Designer. I created a Catalog Item that once the user clicks submit, the Parent Record is created, along with two child tasks that are going to two different departments. My problem is that ...
We recently cloned over our development instance. One of our scoped apps was not exported as an update set so we could restore it after the clone. Production was at version 1.2.7 when we cloned, but the latest published version is 1.2.7. Version 1.2....
I have kind of a tricky situation. I have a Catalog Item that when submitted (from the Service Portal), automatically creates and pre-populates a MRVS. Then, via the workflow, a Task is assigned to a particular team to complete the filling out of t...
Hi All, 1)I am facing issue with Tags in a report which is scheduled for a user. Although tags value is visible when user is creating a report and running it in ServiceNow. But, when a report is scheduled and user get that report via email, if user o...
I have a record producer that creates a data_source record, but I also want to create a problem ticket under certain circumstances. I accomplished this in the Record Producer's script section. Simplified code: if(producer.u_type == 'Create Problem'){...
