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Need help with business rule for sys_email table

Hello There!I need some help and hopefully you can point me in the right direction.   I have a requirement to create all users for an incoming email.   The   unknown user can be a sender, recipient, cc, bcc, etc.   What I would like to do is write a ...

mooreka777 by Giga Contributor
  • 3044 Views
  • 3 replies
  • 0 helpfuls

How to validate SCCM integration?

Hi,I am working in a domain separated instance and we have enabled SCCM integration. I want to validate if the correct data is flowing from SCCM to SNOW CMDB. Please guide me how can i go forward on this. Thanks.Regards,Gopi

Gopi22 by Tera Guru
  • 2975 Views
  • 5 replies
  • 3 helpfuls

list context menu: use 'current' in the condition field

Hi everyone,Im trying to creat a Ui action (list context menu), this gonna be apply for a related list in some form for example change_request and change_task, so when i right-click on some row in the related list i will see my ui action in that menu...

Adil JEBLI by Mega Expert
  • 6782 Views
  • 14 replies
  • 0 helpfuls

Resolved! is there a location to test code/scripts

hello community,i had a quick question about testing scripts and codes,is there a location within servicenow that we can input scripts and code to test its functionality i.e. lets say you have a script that you want to test in a workflow,   instead o...

Resolved! If condition on reference field not not evaluating correctly

Hi All,I have 2 client scripts both are same as below 1 onload and the other on change.The problem I have with the below script is that the section tabs are only briefly shown regardless if condition is met or not. I added the alert(gr. name); to che...

E_19 by Giga Expert
  • 5953 Views
  • 17 replies
  • 5 helpfuls

custom approval table?

Hey everyone,I trying to figure out a way to condense the number of emails that are sent out for approvals for an app I am creating on ServiceNow.   The purpose of the app is to onboard new users to an application we use for project development.   It...

dbrennan by Kilo Contributor
  • 3215 Views
  • 4 replies
  • 2 helpfuls

Resolved! Can I look for hardcoded groups scripts in workflows?

Hello Community,A customer asked to rename several groups, but this maybe affect regular functionality, we already check BR, Client Scripts, Includes etc and found no Hard coded groups...however we think that in some workflows inside their actions th...

guille by Kilo Expert
  • 2967 Views
  • 2 replies
  • 4 helpfuls

Web Services Integration User Guide

I would like to practice the use of Web Services Integrations between our two pre-production instances. This is because we will be integrating with an external vendor who also uses service now. I would like to test thisand practice this on my interna...

sLuintel by Giga Expert
  • 5342 Views
  • 18 replies
  • 3 helpfuls

Editing read only fields (ACL)

Hello,I'm struggling to come up with the best way to accomplish the following.I have a field on the project table called "Go live date" and I would like to be read only if the field has a date set. If there is no set date then anyone can enter a date...

Resolved! Notifications and sys_overrides

So I completed the domain separation training a few weeks back and learned all about sys_overrides etc. I am having an issue around one concept that was taught. When you create a process override and mark it as inactive; the intended behavior is that...

vstefano by Giga Contributor
  • 5885 Views
  • 12 replies
  • 7 helpfuls