In regards to Flow Designer Actions. I am trying to figure out how to create an action that will look through the sys_journal_field table (which I know how to access) I just need to see if there has been an entry since the time the SCTASK was create...
Hi, Anyone help me with the below scenario: I'm trying to add 3 days if the current system time is above 3 PM. Tried addDays and it's not working in the scoped application. Any suggestions ??
I am using flow designer to determine the short description of a catalog task. This is what I've configured: But this is the short description I am getting: How can I make it display the actual value instead of the sys ID? It's the value of a sel...
We have about 915,600 emails stuck in send-ready in our UAT environment. I made a little fix script to set these from Ready to Ignored before enabling the email outbound. When I ran the script, it took me several hours before it clears out and don't ...
Hello Community, How can I calculate a target date counting business days only? Example : User enters start date on catalog item date field - 1/24/2022 Goal : The script should calculate 10 days from the start date considering *business days only* a...
Hello, I have added Related Items and Related Knowledge Article widget to my sc_cat_item page. Related Items is working fine and showing up the related articles while the latter one isn't showing up any related article. The Related Knowledge Articl...
Hi , I need to validate the duplicate request in my REST API call . For that I need to read and use the transaction ID which will be sent by the 3rd party user while he/she trigger the REST API. So could you help to read and access the transaction i...
Hi All, I want to allow Readonly access to a User or ITIL user to Emails /Outbox. How I could give that ? Thanks, Virendra
Hi Can anyone explain what's the difference between Test Management and Automated Test Framework ?ThanksSnehal
how do we update "company" for user records coming from active directory in servicenow as the field is not getting updated automatically when pushed from Active directory. The company name is also different in servicenow as compared to AD. For ex...
Dear Group Members, In one of catalog item there is a variable of type date(due date), after submitting the catalog it will create sc_task and assign to the resolver group which is configured through workflow, Before reaching the end date which is se...
How to run a script on List View without onCellEdit. Like in a sense if we load a list view of table the script should run. Thanks in Advance.
Hi Everyone, I am trying to set a field value to current date and time through script include, code as below this is the after BR I am getting log message as this an empty space can anyone please let me know if there's anything wrong over here. Th...
Hi @Ankur Bawiskar /Team, Facing one challenge to use getReference method on client script. I know the other way is to use Glide ajax call. But I have a display business rule and have a g_scratchpad variable. I am having reference field "abc" on a t...
Hi All, I need help to create/update the P1 and P2 incidents based on roles. P1 and P2 incidents are created and updated by users who has ITIL_admin role only P1 and P2 incidents are updated by used who has agent_admin role only. FYI - I tired with o...
| User | Count |
|---|---|
| 141 | |
| 101 | |
| 99 | |
| 48 | |
| 27 |
