All,I have a requirement to add a cancel UI Action button to the RITM form that will open a window so that users can input cancel comments/reasons. Which I created and it works except for the Processing Script section of the UI Page.I need the Proc...
Hello SNow community,we added a new field u_languages to sys_user table of type list. We simply want to have a choice list with support of multiple selections (instead of only one as in normal fields with references)Actually this works fine for this ...
HI guys,I want to hide the label of the variable in catalogs , but its field should be visible/displayed.Please help me.Thanks and regards,Rajani
So I know that wf_activity on task and sys_approval tables will refer back to the activity that triggered the record. I also notice that the column is inactive by default.Is this to keep initiates safe, or is the field functionality being deprecate...
Hi All,The priority lookup for incident table isn't working, any suggestion why...The data lookup definition for Incident as belowThanks in advance
Hi,I have to create a notification on the CI table. On that CI table, I have a field named Warranty Expiration. If the warranty is going to expire in the next 30 days, I want it to notify me.I have created a condition in the builder but unable to rec...
Hi,I am trying to create a UI Policy to hide the Task table filed 'time_worked' when users who do not have the role 'timecard_user' are looking at Requests.Unfortunately the UI policy doesn't work when the specified Table is 'Task' (although it does ...
What condition shall I put on VIEW context menu so that admin can see the view but itil cannot.Actually admin has itil role by default.Please do answer the condition .Thank you
Hi Experts,I have created one database view and making the changes in list layout of that database view. but it is not getting captured. can any one please help me hereRegards,Amol Bavaskar
Hello All,I am trying to find our the possibilities of integrating servicenow Notification to SMS gateway.I have to send SMS notification to a user or a group of users based on the Incident Priority.What information do i need to provide to my service...
Hi,I'm setting up a SOAP Message to an external system and it requires ServiceNow to use a certificate to be able to access that given external system. The guys from the external system has provided us a P12 type of Certificate and I'm not really fam...
When i click on "Assign to me" UI ACTION -button user name is filled in "Assign to" , but user is not belongs to "project Mgnt" group then display message- ''user not in this group''. var aa=g_user.getUserID(); g_form.setValue('u_assign_to_me',aa...
I realize there is a question like this, but the solution was not really answered. That user was able to still use the same table. Business Requirement: I have two tables, one is the "Finance Request Template" (sn_sm_finance_request_template) and t...
Is it possible to create nested groups? We'd like to create groups and attach certain roles to them. Then we'd like to nest assignment groups into those groups to inherit those roles. Thanks,Anthony
Hi All,I want restrict users from attaching files on incident form, once incident is closed or resolved.Kindly suggest on this.
