How to add change record to problem related list

[vamshi2]

Hi Team,

Please suggest how can we add change request record in problem related list and after adding change request record the change should visible under problem related list and also problem record in change related list   

Thanks

[Dr Atul G- LNG]

Hi @vamshi2 

Out of the box (OOTB), ServiceNow provides two different related lists to compare the problem and change records.
Is there any specific reason you want to capture changes in the Problem's related list?
It’s not considered best practice and isn’t directly possible.

[vamshi2]

Hi @Dr Atul G- LNG 

Thanks for replying 

the issue is when i am try to create Standard change from problem hamburger menu problem is not relating on change request.

[Dr Atul G- LNG]

@vamshi2 

You need to make the changes. This solution will be helpful

https://www.servicenow.com/community/developer-forum/linking-problem-with-standard-change/td-p/14452...