How to add current instance + dynamic field to href link

[Alon Grod]

Hi,

I have an email notification on the incident table with a button when clicked it should send to the portal. 

current link (without dynamic instance and dynamic sys_id):

href="http://68.513.116.115:22222/esc?id=ticket&table=incident&sys_id=2097213cc8fc211020d26a4e3d8eeb6f"

required link (need to adjust syntax):

current logged in user instance + /esc?id=ticket&table=incident&sys_id= + dynamic field sys_id ${sys_id}

how can i achieve that?

[Alon Grod]

@Shashank_18 

hi it's not working.

source code:

 

this is what I'm getting:

http://68.219.116.115:16000/gs.getProperty%28'glide.servlet.uri'%29+/esc?id=ticket&table=incident&sy...

[Shashank_18]

@Alon Grod 

Hi,

Can you please use the below code in background script and see the result:

var instanceName = gs.getProperty('glide.servlet.uri');

var sys_table_out = "esc?id=ticket&table=incident&sys_id=";

var qry = "000101";

var link = instanceName + sys_table_out + qry ;

gs.print(link);

If it is working, modify your email script accordingly.

Thanks !

[Alon Grod]

@Shashank_18 hi but im not using email script im using the source code option.

 

[Shashank_18 · Accepted solution]

@Alon Grod 

you can only put this "/esc?id=ticket&table=incident&sys_id= + dynamic field sys_id ${sys_id}" in your source code and check whether that is working fine or not?

If not then recommending you to use the email script, that the place where you can play with this links building activity.

Thanks !