How To Add Dashboard in Service Portal Page

[Sagar_pawar]

Hello all,

I want to add a dashboard to the service portal page. how can I achieve this functionality please guide me on this.

Thank You.

[Saloni Suthar]

Hi @Sagar_pawar 

You are unable to add a dashboard to the Portal. However, you can add reports to the portal page. Please refer to the link below on how to add reports to the portal.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0866321

[SoniaShridhar13]

@Sagar_pawar   Below are the steps to do it-

1. Open the dashboard you want to display in the platform UI
2. Open dashboard menu in top left and choose Copy Dashboard URL
3. Add a HTML Widget to your Service Portal Page
4. Hover over the Widget Instance and click the Edit icon
5. Switch to source code view
6. Add code - <iframe style="overflow: hidden; height: 1000px; width: 100%;" src="URLFromStep2Here" width="100%" height="100%" frameborder="0"></iframe>
   Also you can go through Reports on Service Portal

   Mark this answer as correct and helpful if helps.

[amreetasarkhel]

Hi Sonia,

I am trying to add the dashboard on Service Portal -Index Page by using HTML widget but its visible as below

Could you please guide me what is the mistake I am doing?

[Arti Kumar]

This worked out for me. Thanks!