How to add delegation functionality in service portal under my approvals?

Community Alums
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‎03-12-2022 08:12 AM

Hi All,

Can anyone provide me the widget to add delegation function under my approvals in the portal?

The user should able to add delegates for him/her from the portal page itself. And the delegator should able to access the approvals of the user and he should approve/reject the requests instead of user when the user is on long leave..

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karimaria
Tera Guru

‎03-12-2022 10:48 AM

You can add this link in your SP Header menu for a list view of the delegates:

/sp?table=sys_user_delegate&id=list

 

I think you can also add the following widget, although I haven't tried in in Rome yet: 

https://developer.servicenow.com/connect.do#!/share/contents/3082544_serviceportal_delegate_widget2?v=1.5&t=PRODUCT_DETAILS

Bharat Tagad
Tera Contributor
In response to karimaria

‎09-07-2023 10:07 AM

It's ok, but there is no delete option remove delegate.

Also user should see to my delegates and delegated to me.

 

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