how to add email id along with user name in list collector field in service catalog.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-06-2023 03:03 AM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-06-2023 03:07 AM
Hi @Maharshi4
Do you want to view the users email in the field, or show it when selecting users, or add it manually instead of users?
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-06-2023 03:14 AM
Update Existing Audience catalog in ServiceNow, the resolver/assigned group member could not see the user details like UPI, Email and 511 ID. We could see only the name of the user and it is creating confusion because there are more than one user with same name in SumTotal LMS.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-06-2023 03:17 AM
There is no way to show it directly in the field easily. You could use Ankur's solution by displaying it in another field. You could also choose to create a new display field in the user table, which concatenates the name and email address. To be honest, I wouldn't do either.
Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎11-06-2023 03:24 AM
Thank you, I'll try with Ankur's solution.