How can I add fields like assigned to and assignment group to this area in employee center right here? This is the view when you go into "my requests" under my active items and you click into your item.
Hello @smahmud
I just tried this and its working.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
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@smahmud Just to add to my previous mail, as to why "Assigned to" is not working, because RITM has no "Assigned to" of its own neither does it has "Assignment group"
For the fields like "Price, recurring and all" its because they don't have any value that thye are not reflecting.
Here, see :-
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
Correct
@smahmud does the ritm has assignment group and assigned_to value populated?
otherwise those won't show up
try adding the values in the RITM and check
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
Correct , it wil not work on ESC
You need to copy and then add the application to ESC
