How to add help-text to checkbox variable

Service Manager
Kilo Guru

Hi,

I need help to add help text to check box type variable.

Help text contain the url of another catalog item. I tried with onLoad catalog client script but it didn't work as expected.

function onLoad() {
//Type appropriate comment here, and begin script below
g_form.showFieldMsg('varaible_name','text ..............' , 'info');

}

FYI - When I tried this script I got below message.

find_real_file.png

1 ACCEPTED SOLUTION

Hi,

It seems field message doesn't allow url to be shown

can you try to do this using annotations

right click form -> configure form layout

add annotation just below the field you want to show the url; in the annotation add the url you want

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

7 REPLIES 7

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

 

Is this not working now after using the above in onload? what it is showing up?

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Thanks for your response.

It is working as expected but pop-up to add system properties making me curious. 

find_real_file.png

Can you tell how to encode the url in the help text g_form.showFieldMsg('varaible_name','text ..............' , 'info');

I wanted to add the url + text 

Thanks

Hi,

can you try to update code as below; sample for example

var urlString = '<p><a class="web" target="_self" href="' + "www.google.com" + '">' + "visit" + '</a></p>';

g_form.showFieldMsg('varaible_name', url , 'info');

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi,

I tried that code to bring the url but unfortunately, it didn't work.

Thanks