Hi @Rittick Agarwal,
You can achieve this using a Checkbox variable along with a Rich Text Label variable.
Create a Checkbox variable for the user's acceptance:
Type: Checkbox
Name: agree_terms
Then create a Rich Text Label variable and add the text:
I agree to the Terms & Conditions
In the Rich Text Label editor, select Terms & Conditions and use the Insert Link option to add the required URL.
This will display Terms & Conditions as a clickable hyperlink on the catalog item.
If acceptance is mandatory, make the checkbox required or validate it before allowing the user to submit the request.
For most use cases, Rich Text Label + Checkbox is the simplest approach and avoids unnecessary customization.
If you need the checkbox and hyperlink to appear exactly on the same line with custom styling, you can consider using a UI Macro or custom Service Portal widget.
YouTube Reference:
https://www.youtube.com/results?search_query=ServiceNow+Rich+Text+Label+Catalog+Item+Hyperlink
Hope this helps!
If this helps you, please mark the response as Helpful.
If it answers your question, please Accept it as Solution.
Kind Regards,
Abhishek Pal
