How to add KB contributor in approval/rejection mail, while sending a notification?

[AmitK1382912422]

Hi,

Could someone please assist me in adding the KB Contributor to the approval/rejection email notifications?

Thanks & regards,

Amit Kumar

[miftikhar20]

Hi @AmitK1382912422 ,
Use dot-walking or a Mail Script in your KB approval notification (likely on sysapproval_approver table) to include the KB contributor.

Here are some community threads that show similar solutions:

🔗 Approval notification for Knowledge Articles
🔗 KB Approval Notification - How to include KB article fields such as Short Description and Author?
🔗 Knowledge Approval emails

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