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How to add KB contributor in approval/rejection mail, while sending a notification?

AmitK1382912422
Tera Contributor

‎01-31-2026 08:46 AM

Hi,


Could someone please assist me in adding the KB Contributor to the approval/rejection email notifications?

 

Thanks & regards,

Amit Kumar

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miftikhar20
Kilo Patron

‎02-01-2026 10:09 AM

Hi @AmitK1382912422 ,
Use dot-walking or a Mail Script in your KB approval notification (likely on sysapproval_approver table) to include the KB contributor.

Here are some community threads that show similar solutions:

🔗 Approval notification for Knowledge Articles
🔗 KB Approval Notification - How to include KB article fields such as Short Description and Author?
🔗 Knowledge Approval emails

If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

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