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04-18-2022 11:09 PM
Hi Folks,
I have a requirement to include questions on form. The questions comprise of one- two short sentences. What is the best approach to follow ? Shall I increase the column label length? or is there any other approach to it.
Solved! Go to Solution.

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04-19-2022 12:48 AM
onLoad Client Script to change question text (fieldname: question_1) in UI. The current script only works in UI and not in Service Portal but I think something similar can be done. Since it's DOM manipulation, need to uncheck "isolate script".
Increasing length of the question field may cause performance problem in the instance.
function onLoad() {
try {
setLabelOfInServiceCatalog('question_1', '1. I have a requirement to include questions on form. The questions comprise of one- two short sentences. What is the best approach to follow ? Shall I increase the column label length? or is there any other approach to it. ');
} catch (e) {
alert(e.message);
}
}
function setLabelOfInServiceCatalog(fieldName, value) {
var fieldId = g_form.resolveNameMap(fieldName);
var label = gel('label_' + fieldId);
$j(label).text(value);
}
Execution result:
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04-18-2022 11:51 PM

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04-18-2022 11:58 PM
Hi Tapish,
If it's just 1 or 2 short sentences, is there any need to increase the length of the question?
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04-19-2022 12:02 AM
Hi Hitoshi,
The column label allows only 80 characters. There are few fields which require longer label lengths. I have just attached an example . There are many more question fields which I need to add which have longer texts

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04-19-2022 12:25 AM
Hi,
It would be a global change and we always recommend not to make any changes to system fields and ask our clients to provide alternate text less than 80 chars. (Add help texts/toll tips to explain use of field)
But if still this is your requirement then you can increate the max_length of Labels.
Thanks,
Anil Lande
Thanks
Anil Lande

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04-19-2022 12:27 AM