Hi All, Working on test case for creation of problem from incident. After submitting the incident form a problem record is created. I want to access that record via the problem reference field from the incident. How to do that via server side script ...
I need help in creating a database view between two custom tables where I am not able to find common field them but there are 2 fields which are showing same result. Name of the field is Application Name and Asset name.
@Chris Doernbrack @Brian Lancaster Hi Brian, Chris I am trying to Test Change forms using ATF where I was Struck at a point to Fill the Risk Assessment. So once a user fills that risk assessment and submits the Risk value is populated. Approaches I ...
Difference between AD activity pack and MS AD v2 Spoke? AD Activity Pack Active Directory activity pack (servicenow.com) MS AD v2 Spoke Microsoft AD v2 spoke (servicenow.com) Can anyone help me to understand this?
I am trying to dynamically add attachments to every imported record and want to automatically attach it to the image prompt, I tried a script but I cannot seem to make the image display properly work.. I have tried this script: This is what it s...
I want to change 'Tour' label to 'Test', I cloned Header Menu widget, change 'aria-label' and replaced menu widget with my cloned Header Menu, but It still not changed. Does anyone knows why? thank you!
I'm trying a scenario to integrate my html page with ServiceNow agent workspace UI where I can get user and agent message in that custom widget. Please help me to achieve this scenario same as below attached screenshot in ServiceNow agent workspace....
I want to hide that square box which is getting displayed. Once I change this style="display: block" to style="display: none" it will get hidden. Can someone show me how can we do it.
Hello, I'm trying to check whether there already exists a record with certain date, but any query which i try in background scripts gives "no", even if the record exists.Can you please point to the error i'm doing in the query?var gdt = new GlideDate...
Hi, I have this scope application where I'm trying to create a new field with the following details: Label: Application Name: application Type: reference Reference: Business Application (cmdb_ci_business_app) Somehow its taking some time to load an...
HI Team, Scenario: User clicked on a UI Action and a series of updates happened on the tickets Question: Is there a way to find who clicked the UI Action after the updates are made ? P.S. We dint have any activity tracks or logs posted in the UI Acti...
Hi, How to pass multiline worknotes without escaping newlines and special characters in REST API. I am trying with below code. var worknotes = current.work_notes.getJournalEntry(1).toString(); worknotes = worknotes.replace(/[^a-zA-Z0-9\r\n ]+/g, " ...
Hi , I have a Duration type field where I want to import data from excel through Transform Map. I have written below OnBefore script in Transform Map. target.duration_day_hh_mm_ss=source.duration_day_hour_mm_ss; IN excel, I have given below records -...
Hi Team, We have a requirement to create a new workspace (a custom workspace) that will be used by a set of teams for monitoring and working on their tickets. Please share any pointers you have. Note: I am trying to create a custom workspace in my ...
HI All, I have a file at midsever. I want to encrypt that file in the midsever using code. I am using below code in my scrpt but its not working. var midServer = "MIDserver"; var command = "gpg --encrypt --recipient 'EMAIL' "+ fileName ; var probe = ...