I have a flow created in flow designer that includes the approval process that a catalog item request needs to pass in order for a SCTASK to be made and assigned to the fulfillment group. The approval requires a member of an approval group to approve...
Hi All, I want to modify My Request widget to add Created and Updated date along with state and number column name. How can i add column in the script and the date format need to change ad actual date instead of days ago. Thanks, Neethu
I want to display the incident number(Change table (in List View)) associated with that particular change request. I can find that field in Incident table but i should find that field in Change Table. Please provide any suggestions Actually i am crea...
Hi all. We are enabling user provisioning from Azure AD. We have successully configred the integration but have ran into a problem with updating the Department field on user records. If the integration doesn't find a matching value (it's a reference ...
Hello Guys,I got a requirement to add a cancel button to cancel the actual order and redirec to home page... However I thought they were using CMS, I've noticed that there is a Plug in called "Service Portal" and it builds a complete site... this is ...
Hi Team, How can i add checklist on catalog item form. Please suggest. >on select yes on "reporting" field a checklist should be displayed. There is no label for it. And checklist should be single select >since it doesn't have label. I have to go for...
I have written this script include :I want to add log message in this since this code is not working also were to checks the logs in service now var Configuregroupbasedonassigned = Class.create();Configuregroupbasedonassigned.prototype = { init...
How is the $scope and "data" variables used in Service Portal Widgets and Angular Providers?
Hi Everyone, I need to tag groups in the Note field. I can tag users but not groups. How can I achieve that? (Even if I need to open a new field for that).
Hi Team, Please guide me where i can check the saved filter in servicenow in san diego version. Regards, Chandana
Hi All, I am trying to copy the array of details I am receiving from JSON, while copying them to work notes field I am able to copy only the last iterated value from for loop. Please look in the below details. Thanks in Advance. var survey = parsedDa...
Hi, I have a requirement to allow members of a specific group to edit fields on a closed record. By default fields are set to readonly on closed. I've tried doing the display BR + onLoad Client script & scripting a UI Policy & ACLs but nothing is w...
Hello Team, @Chuck Tomasi @Ankur Bawiskar We want to do a "GET" call from flow designer's REST to a 3rd party tool to extract data , process and then insert the same into servicenow. What's the best way to do this , either save the response as an ...
Hello, I am facing issue with 'CSM Configurable Workspace'. I need to setup 'Agent Assist' such as it should search for 'Catalog Items' but it is not able to search catalog items. However it is working in 'Agent Workspace' but not in 'CSM Configura...
Hello , Im getting [code] and [/code] while fetching latest worknotes alone through email scripts. (function runMailScript(current, template, email, email_action, event) { var fieldName = 'work_notes'; var rec = new GlideRecord('sys_journal...
