Show popular items based on a specific category?
I wanted to only show the popular items based on a specific category For this example, when the page loads, it'll only show the popular items for the category Cafe Drinks.
Forum Posts
Resolved! How to add T in between Date and Time format like YYYY:MM:DDTHH:MM:SS
Continuing to my previous question, I have a one date/time type variable in my catalog item which is displaying me date/time as per my catalog client script from which i have called a script include. Now, its populating value like - 2022-08-02 04:13:...
Force an update to an update set
I did the following script for adding records manually from my dev instance to prod. However when I force update user versus group mapping updates to an existing update set then it ignores the users var rec = new GlideRecord('sys_number');rec.get('97...
How to display a pop-up prompt to capture user input text on ServicePortal?
Hello Guys, Do anyone know how could I have a prompt pop up whenever the user clicks on a button? I need something similar in nature to this native javascript "window.prompt" as it follows: But I was wondering if possible to have something a little...
UI Builder - Pie Chart Color
I am trying to build a "Status" page using the UI Builder. On the page are a dozen Data Visualization modules, set to pie chart. Each chart represents the status of various critical systems (servers, services, applications, etc...). The status states...
Resolved! Update Set name change in Dev after retrieval into QA
Hello, I have a problem with update sets. I created a few update sets with an incorrect name in Dev. During review they were caught and I had to change the name of the update set. When I went to retrieve those update sets in in QA, the update set h...
Resolved! What is the best way to hide 100's of choices in the select box type variable on catalog form.
Hi All, On my catalog form, I have to variables A and B, both are select box type variables. Choices of B depends on A. Both variables are Mandatory, i.e. user has to select a value. Variable B has 100's of choices for each choice of A. In the catalo...
Resolved! Which tables has the contents of the script in a Run Script activity
I'm trying to find all workflows that perform a specific action in a Run Script activity but I can't find the table that holds the contents of the script in order to search on it. Does anyone know what the table is? For example, I know WorkflowA and...
java.net.SocketTimeoutException: connect timed out: connect timed out error
Hi, Using rest Api explorer,POSTMAN i am able to execute api for POST/PATCH If i tried the same via script provided by servicenow , i get java.net.SocketTimeoutException: connect timed out: connect timed out error I am using correct credentials even...
Resolved! Service Portal page view counts decreasing daily
I've been accessing a dashboard within Service Portal > Usage Overview that shows me the page popularity for certain pages within my portal. As of recently, the page counts have actually been decreasing day-by-day. When I look at the Service Portal L...
Resolved! How to get mrvs value on record producer for custom table
How do I get multi row variable set value on a record producer for and set a field on a custom table to it's value?
Resolved! Scripted rest API conditions based on state on incident table
Hi @Mohith Devatte , As discussed, I would like to update few fields based on incident state. For example, the json will be different when the incident is 'New', and the json is different with different set of fields when it is 'On hold' and same as ...
Mapping users from OIDC data source
We are trying to set up SSO via our company's internal website as a method to login to SN. We followed the documentation about setting up an an OIDC identity provider as follows: Created a new Identity ProviderProvided the well known configuration UR...
Resolved! How to make record producer populate field ?
I have a record producer variable 'assign to' which mapping to incident table 'assign to' , I want to make this variable automatically populate 'assign to' variable when user request in service portal, How to do it?
Resolved! How to allow special characters from JSON payload data
Hello All, I am configuring an integration through scripted rest api. The requirement is to allow special characters as well from the JSON payload. Below is the code. Could you please help me how can I modify the script to allow special characters/ho...
