How to add New catalog widget to a custom Service Portal

[wyattf]

Hello, 

I'm creating a new service portal and I can't figure how to add my new catalog to the portal as widget. When I select SC Categories it's the system default. I'm new to create a new service portal and ran into this simple road block.

Note this a ServiceNow Developer instance

[Dr Atul G- LNG]

Hi @wyattf 

Are you looking to add a widget or a new catalog?

• If it's a new catalog, go to Portals → SP → Related List → Catalog, and add it there.
• 
• If it’s a new widget, first add a new page to the portal, then add the content, and finally, add the widget in the same place.

[jcmings]

You'll need to associate that catalog with your FSSC Service Portal portal. Assuming you have already created the catalog itself, and the categories and catalog items, you should go to your Portal record (sp_portal.list) and update the Catalogs related list:

This is also where you can dictate which knowledge bases display in the OOTB knowledge pages.