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05-28-2020 03:38 AM
Hi All,
We have a field called "affected CI" this is a list collector. I have added CMDB table in the reference field. now i have to add 2 child tables of cmdb called "networ" and "circuit" using reference qualifier. In network table when i do group by class i have total 7 clases so i have to include all class and one more table is circuit. Please help how can i add reference qualifier here.
Regards,
tejaswini
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05-28-2020 04:02 AM
Navigate to cmdb_ci.list, then filter the list by the criteria you want, then copy the query and paste it in the list collector reference qualifier, so something like
sys_class_name=cmdb_ci_network_adapter^ORsys_class_name=cmdb_ci_endpoint_network
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05-28-2020 03:43 AM
Hi,
what is the existing ref qualifier? do you want to add few more conditions to it?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-28-2020 03:53 AM
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05-28-2020 04:36 AM
Hi Tejaswini,
please apply advanced ref qualifier as below detailed steps
In future whenever you want to apply filter
1) go to cmdb_ci table
2) apply filter as class is whatever you want
3) copy the query and paste it below
Ref qualifier on list collector variable:
javascript: 'sys_class_name=cmdb_ci_network_adapter^ORsys_class_name=cmdb_ci_circuit'
screenshot below
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-28-2020 04:02 AM
Navigate to cmdb_ci.list, then filter the list by the criteria you want, then copy the query and paste it in the list collector reference qualifier, so something like
sys_class_name=cmdb_ci_network_adapter^ORsys_class_name=cmdb_ci_endpoint_network