How to add request item quantity in sc task short description in flow designer?

[Abhijit Das]

How to add request item quantity in sc task short description in flow designer?

I have used the below data picker from the available variables, but everytime short description is returning request item name? 

Any help is much appreciated. 

@Ankur Bawiskar and community PRO's need your support .

looking forward to your solution.

#flowdesigner

[Bidduam · Accepted solution]

In your screenshot you are actually setting the short description twice:

Add the quantity to the end of the first short description and remove the second one altogether and it should work.

If for some reason it still doesn't, you could do an 'update record' as the next flow step and set the short description again in that, but this should not be needed.

[Dr Atul G- LNG]

Hi @Abhijit Das 

If I’m not wrong, there is a Business Rule that sets the RITM short description based on the catalog item you select. You need to update that Business Rule. I don’t have the exact name handy, but try searching for it and have a look.

[Bidduam · Accepted solution]

In your screenshot you are actually setting the short description twice:

Add the quantity to the end of the first short description and remove the second one altogether and it should work.

If for some reason it still doesn't, you could do an 'update record' as the next flow step and set the short description again in that, but this should not be needed.

[Abhijit Das]

Thanks @Bidduam @Ankur Bawiskar . I am a noob, who missed out an important observation.

It is working as expected.

[Ankur Bawiskar · Accepted solution]

@Abhijit Das 

did you print the quantity in log and see if it came fine?

Also you are setting the Short Description from top, remove from there.

If my response helped please mark it correct and close the thread so that it benefits future readers.