We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

How to add short description line by line text in icon link widget in Service portal ?

karishma shaik
Tera Contributor

Hi ,

 

  I have Requirement About Service Portal, I want line by line text in short description in icon link widget in service portal. How Can I do it 

 

 

karishmashaik_1-1677757099431.png

 

karishmashaik_0-1677757047597.png

 

I want line by line text in short description like this :

Need a Hardware / software ?

Need Access ?

Application Request ?

 

Please Help me On this.

1 REPLY 1

Not applicable

Hello @karishma shaik,

 

For this u need to clone the widget 'Icon Link' and add to the sp portal page.

Then on portal click "ctrl+right click" on request something and open widget in editor option.

In HTML code in span tag instead of '{{::options.short_description}}' write "Need a Hardware / software ?<br>Need Access ?<br>Application Request ?". Refer the SS:

Khushbookabra_4-1677782561532.png

 

Khushbookabra_2-1677782301675.png

 

@karishma shaik , Please mark my answer as accepted solution and helpful. If it is works for u.

 

Thank you!