How to add small 'x' option to my record producer

Alon Grod
Tera Expert

How can I add the small 'x' option on the left that clear the value to a new record producer?

 

Screenshot 2023-07-26 at 15.01.44.png

14 REPLIES 14

Ankur Bawiskar
Tera Patron
Tera Patron

@Alon Grod 

Sorry didn't get your requirement.

where x option is required?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar basically i dont have the option to clear the values of service and service offering after choosing values even though they are not read only. 

@Alon Grod 

Is this happening on other reference variables as well on other catalog item?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar will check and let you know

@Ankur Bawiskar hi its happening for all reference fields in 'create incident' but its not happening in other catalog items for reference fields